Knowing how to submit a clear and detailed maintenance request can significantly speed up resolution.
What to Include
- Clear Title: Summarize the issue in a few words
- Detailed Description: Explain what's happening and when it started
- Location: Be specific about where the problem is
- Photos: Attach photos when possible
Using the Tenant Portal
Log in, navigate to Maintenance Requests, and click New Request.
Emergency Situations
For emergencies like flooding or gas leaks, contact management directly by phone.